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Below is a list of frequently asked questions about overseas travel with a Pay Monthly plan. If your query isn’t listed, call Customer Service and we’ll be happy to help.

Can I make international calls with my Pay Monthly SIM?

Yes, you can make cheap international calls using your Vectone Pay Monthly SIM. Please note that your inclusive minutes are not valid for international calls. To check our latest Pay Monthly international rates click here.

Are there any roaming charges if I go abroad?

Outgoing calls will be charged at set rates dependent on the country and network the call is made to and from.

What does roaming cost?

To find out the call rates to any destination while you’re roaming outside of UK, simply key in *108* from your phone’s call screen, followed by the recipient’s number, then the # key, and press the call button. The per-minute call rate from your current location will automatically display on your mobile screen.

How do I sign up for roaming?

Every Vectone Mobile SIM is automatically signed up for roaming. When you’re ready to travel, your SIM will be too.

Do I need to dial an access number when calling abroad?

No, simply dial direct. The call savings you make will be handled when Vectone  Mobile routes the call to your destination.
 

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