• Balance: Check your account balance by dialling *102#.
• Allowances: Check your bundle allowances and renewal date by dialling *1622#. "
• Activation & renewal -Customer acknowledges and agrees that the auto-renewal function will renew the Bundle at the end of its validity period and that the subscription renewal Price will be deducted from the Customer account balance. Please ensure that your account has sufficient funds. To cancel the auto-renewal feature, dial *3253# before the renewal date and follow the instructions. -Please wait for a confirmation message to ensure that the bundle is active when subscribing to a bundle or having a bundle renewed.

Bundle groups:

• Allowances: Check your bundle allowances and renewal date by dialling *1601#.
• Cancel Bundle: To cancel your current data bundle please enter *1652#
• Outside of bundle usage: Data used outside of the bundle will be charged at the standard rates as published on the Vectone Austria website.
• Online customer: Where offers are limited to online customer this is defined as a Vectone customer who bought their SIM online from the Vectone website after 1 November 2015 and last topped up online at the Vectone website, using a Credit or Debit Card.
• 50% online: discount is valid from 30 March 2017 and only for the first online purchase
• New customer: Where offers are limited to new customers this is defined as a Vectone customer who has bought their SIM online from the Vectone website within the stated offer date.
• Promotional credit: Credit which Vectone has given to customers for free (Promotional Credit) cannot be used towards purchasing a bundle.

Bundle groups:

• All In One Pakete Eligibility & validity All In One Bundles can only be used by Vectone Mobile Austria Pay As You Go customers. Allowances are for calls, texts and mobile data usage within Austria and EU. Roaming within the European Union: calls, data services and SMS within the EU zone will be deducted from your allowance, or charged as per our applicable standard tariffs beyond your allowance. European or International minutes only include allowances to countries stated.  Calling minutes (national and international), texts and data used outside of the bundle allowances will be charged at standard rates . Customers who change their bundle before their 30-day expiration period will forfeit any leftover allowance. Free promotional credit or credit received via Call Credit Transfer cannot be used to purchase bundles. Bundles subscribed via offline vouchers are non refundable. Pakistan Mobilink : Each minute will be deducted twice, when the customer calls to a Pakistan Mobilink number. (For example if you spend an hour on the phone, you will lose two hours worth of minutes.) This does not apply to calls to other operators' numbers in Pakistan. Unlimited minutes is subject to a fair usage policy of 3000 minutes per month. Bundles Above €20 will be subject to a fair usage policy of 5000 minutes per month. SMS usage is subject to a fair usage policy of 100 SMS per day. Offer limitations Where offers are limited to Online Customers: “Online Customers” are defined as Vectone Mobile customers who ordered their SIM from the Vectone Mobile website and last topped up online using a credit/debit card. Call made to Algeria Wataniya, Ghana Zain, Kenya Airtel, Morrocco Wana, Russia Abkhazia, Russia Megafon, Senegal Sentel, Slovenia IPKO will be charged from main balance.
• EU Package The Bundle allowance is only valid for Vectone Mobile Austria Pay as you go customers. Any remaining allowance after validity will not be carried over into the next period should the customer repurchase the Bundle. Customer acknowledges and agrees that the auto-renewal function will renew the Bundle at the end of its validity period and that the subscription renewal Price will be deducted from the Customer’s account balance. Please ensure that your account has sufficient funds. To cancel the auto-renewal feature, dial *3280# before  the renewal date and follow the instructions. Customer acknowledges and agrees that Bundle call allowances can be used for calls to the countries mentioned in the bundle. Fixed & mobile: Austria, Belgium, Bulgaria, Croatia, Czech Rep., Denmark, Estonia (exclude Top Connect), France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherland, Norway, Poland, Romania, Spain, Sweden, UK Fixed Only: Slovakia, Slovenia, Switzerland
• Afghanistan, Croatia, Nigeria & India Packages Call made to Algeria Wataniya, Ghana Zain, Kenya Airtel, Morrocco Wana, Russia Abkhazia, Russia Megafon, Senegal Sentel, Slovenia IPKO will be charged from main balance. Use of any of Vectone services requires acceptance of Vectone Standard Terms and Conditions found at Terms and Conditions
• Eligibility & validity Austria Plans can only be used by Vectone Mobile AT Pay As You Go customers. Calling minutes (national and international), texts and data used outside of the bundle allowances will be charged at roaming rates. Free promotional credit or credit received via Call Credit Transfer cannot be used to purchase bundles. Offer limitations This bundle can be used while in roaming to the following destinations: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. Bundle allowances can be used for calls and texts to the following destinations: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom. Use of any of Vectone Mobile services requires acceptance of Vectone Mobile Standard Terms and Conditions

• Allowances & validity: Allowances are valid for the period stated in the bundle. Any remaining allowance will not be carried over into the next period. Roaming within the European Union: calls, data services and SMS within the EU zone will be deducted from your allowance, or charged as per our applicable standard tariffs beyond your allowance. Tethering: Customers should note that Vectone does not offer data tethering Unlimited bundle has a fair usage of 100GB data. Use of any of Vectone services requires acceptance of Vectone Standard Terms and Conditions found at Terms and Conditions
• Bundle Vouchers: Any bundles subscribed via Bundle Vouchers are Non Refundable. Customers who, before the expiration of the 30 days period, opt for different bundles within the same bundle group, shall lose the possibly leftover allowance of the former bundle, being granted of the allowance relevant to the newly opted bundle for the next 30 days period.